To keep their products fresh, Shop Owners may release product updates from time to time. If you're subscribed to product update emails, you'll get an email notification letting you know! Updating your purchase is always free! Here's how to download an product update:
- Make sure you're logged into your Creative Market account. (Keep in mind that this should be the same account you used to purchase the item. If you're having trouble locating the account on which you made the purchase, just send us a message!)
- Visit the product page, or follow the link in your email to visit the product page.
- Click "Download Now."
- The updated product will download to your computer, and you can delete the old version if you want.
- Alternatively, you can download any product from your purchases page.
NOTE: We do not auto-sync updated products to your Dropbox account. To manually re-sync a purchase with Dropbox after it's been updated, visit your Dropbox account, then go to Apps > Creative Market and delete the old product. Next, visit your purchases. The product will now show as un-synced, so click the small Dropbox icon to re-sync.
Can I update products in Creative Market Big Bundles I've purchased?
Yes! If you’ve purchased a Creative Market Big Bundle in or before December 2018, any updates for the products included in the Bundle can be downloaded for free. If you’re subscribed to our Product Update email notification, you'll receive updates to any products it contains, whenever the shop owners make them. Please note that updates are made individually, using the same steps above.
I know I already purchased a product, but I can't download the product without purchasing it again!
It sounds like you might be logged into a different account than the one that made the purchase. Since updates for purchases you've already made are always free, you just need to make sure you log into the same account you used to make the purchase. If you're unsure which account made the purchase, we're happy to help: just drop us a note.