WordPress Themes FAQ
There are two types of WordPress websites: Wordpress.com and Wordpress.org.
Wordpress.com requires that you use one of the themes available on the Wordpress.com site. In most cases, you will not be able to use a theme purchased on Creative Market on Wordpress.com. However, if you have a Wordpress.com Business Plan, you may be able to install themes purchased on Creative Market. Here is an article that outlines the important differences between Wordpress.org and Wordpress.com.
Creative Market sells Wordpress.org themes. Wordpress.org themes are hosted and installed by the user, which allows you to install custom themes and build your own PHP and CSS with few limitations. Here are some helpful resources on our blog that will get you started:
- How to Install Your New WordPress Theme
- The Beginner's Guide to WordPress
- Most Wordpress themes on Creative Market also come with supporting documentation or a Help file. You can find this resource in the shop owner's product listing, or in your downloaded product files. If you have questions about installing a specific theme, please contact the seller.
The "missing style.css stylesheet" error
You've purchased your Wordpress theme, only to stumble upon a "missing style.css stylesheet" error. Oh no!
Not to worry - it just means that you've missed a step and need to install the appropriate .zip file to Wordpress. Go ahead and extract the contents of the ZIP file you downloaded. Once you've done so, you'll find a few other files and folders. You'll want to find another file that is called "nameoftheme.zip," named after the theme and upload that one. If you're unsure, there is often help/support documentation listed inside the product folder that provides instructions on how to install the theme. We've also provided an article here that should help get you started.
If you have any other technical questions about the specific theme, please contact the seller directly with more details about the issue, since we're confident that the developer of the theme will be able to troubleshoot their product effectively. Still not working? Feel free to contact us!
Genesis Child Themes
Creative Market also offers Genesis Child Themes, which are a type of Wordpress theme built on the Genesis Framework. Shop Owners do not include the Genesis framework within their product files for licensing reasons, so in order to use a Genesis Child Theme you purchase on Creative Market, you will need to have the Genesis Framework already installed in Wordpress.
For specific questions about the Genesis Child Theme you purchased, please contact the Shop Owner directly.