Ad-Blockers and Creative Market
Ad-blockers can be really convenient when you’re browsing the web, blocking out content that you’re not interested in seeing, but unfortunately they may cause issues on Creative Market, even though we don’t use ads on our site. Ad-blocker extensions include (but are not limited to) Ad Blocker Plus, UBlock, and Ghostery. Here are some potential issues that may arise if you have an ad-blocker installed in your browsers:
- Logging in with Facebook: Since some ad-blockers are designed to hide or “break” social buttons, you may not be able to log into Creative Market using Facebook if you have an ad-blocker installed. You may also see endless loading dots.
- Searching the site
- Purchasing products or credits on the site
Whitelisting Creative Market on your ad-blocker- or turning off your ad-blocker temporarily- should resolve these issues. Here’s how:
How to whitelist Creative Market / How to turn off your ad-blocker
Click on your Adblock icon in your browser. Next, click Don’t run on pages in this domain. In the next dialog box, click Exclude, and all pages beginning with creativemarket.com/ will be whitelisted with AdBlock.
Click on your uBlock icon in your browser. Next, click the large blue On/Off icon. Next, click the small rotating arrow icon at the bottom, and all pages beginning with creativemarket.com/ will be whitelisted with uBlock.
Click on your Ghostery icon in your browser. Next, click the Trust Site button. A yellow message will appear at the top. Just click Click to reload and see changes, and all pages beginning with creativemarket.com/ will be whitelisted with Ghostery.
If these tips don't help resolve the issue you’re experiencing, please don't hesitate to let us know. We’d be happy to continue to help troubleshoot the issue! Here’s more information on how to report a bug.