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How do I get a receipt or invoice?

  1. Download a receipt for a product
  2. Download a receipt for a bundle
  3. Download a GST/VAT Invoice
  4. Receipt for Credit Purchase

How can I download a receipt for a product I've purchased?

When you purchase a product, you will be sent a receipt by email. If you don’t see it, please check your spam and trash folders. If you need a more detailed receipt, you can customize and download a detailed receipt/invoice on your Purchases page using the receipt icon.

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You can add in more details about things like your company name, company address, etc.

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Once you hit Create Receipt, your detailed receipt will download onto your computer. You can regenerate the receipt at any time if you need to update your info.

How can I download a receipt for a CM bundle?

If you purchased a Creative Market Bundle, you were emailed a receipt at the time of your purchase. However, if you'd like to download a custom receipt for a bundle, click the receipt icon on ANY of the bundle’s individual products. Though Bundle products are listed as “$0.00”, a CM Bundle receipt will list the entire bundle as the purchase for the final price of the bundle.

How can I download a GST/VAT invoice?

GST/VAT invoices are automatically created at the time of purchase, using the information that was entered on your GST/VAT settings page at that time. (Please see our VAT FAQ for more information on VAT Invoices.) To download an invoice, visit your purchases page. If a GST/VAT invoice is available for your purchase, just click on the invoice button in the top right of the product thumbnail, then click "GST/VAT Invoice" in the box that drops down, and your invoice will download immediately. Please note that if you are exempt from paying VAT/GST for a purchase, a VAT/GST invoice will be not be generated for your purchase, as VAT/GST invoices are only generated for purchase where VAT/GST has been paid.

Again, the information included on the invoice will be the same information that was entered in your GST/VAT settings page at the time of purchase. Unlike regular receipts, GST/VAT invoices cannot be modified after purchase, per GST/VAT regulations. If you've downloaded your GST/VAT invoice and notice it has the wrong information, please contact Support, and we'll be happy to arrange a solution. 

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How can I download a receipt for credits I've purchased?

For credits, you will receive an email receipt if you purchased using PayPal. If you purchased credits using a credit card, please contact us and we will e-mail you a copy of your receipt.

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