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Technical Help for Purchases

  • How do I contact a Shop Owner about an item?

    If you have questions about a product, we recommend contacting the Shop Owner from the product pa...

  • All About Product Listings

    Summary: Here’s a handy guide to interpreting a product listing and finding out the most possible...

  • Color Fonts (OpenType-SVG)

    Summary: Color fonts (or OpenType-SVG fonts) give type a realistic look but have limited software...

  • Creative Market and online design tools

    Summary: Here, we’ll talk about a few popular online design tools, and you’ll find out if you can...

  • File Types and Formats

    Summary: Learn more below about product file types for Creative Market products and software comp...

  • How to use Photoshop Smart Objects

    Smart Objects are central to many of our mockup products. They allow you nondestructively edit an...

  • Installing Actions

    Here's how to install actions in Illustrator and Photoshop: Illustrator: Actions end in .AIA  Wi...

  • Installing Brushes and Tool Presets

    Here’s a brief summary of how to install brushes and tool presets: ABR - Photoshop BrushesTo inst...

  • Installing Fonts

    Summary: Learn how to install fonts on a computer or mobile device and troubleshoot font install ...

  • Installing Gradients

    Here’s how to install gradients (GRD files) in Photoshop:  For Photoshop CC 2020 and newer: Open...

  • Installing Layer Styles

    To install layer styles, please follow these steps: Illustrator: Graphic Styles are .AI files Go...

  • Installing Lightroom Presets

    Summary: Learn more about installing Lightroom presets on your Desktop computer or Mobile device....

  • Installing Patterns

    Here's how to install pattern libraries in Illustrator and Photoshop: Illustrator: Patterns are ....

  • Installing Procreate Brushes

    Summary: Learn more about installing Procreate brushes in .brush and .brushset format. Procreate ...

  • Troubleshooting Common Issues with your Purchase

    Summary: In an effort to provide you an easy resolution to common technical issues that may arise...

  • Troubleshooting Download Issues

    If you're having trouble downloading a product from Creative Market, we recommend you try these t...

  • Troubleshooting Fonts

    Summary: Learn how to troubleshoot common font-related issues. For more information about fonts, ...

  • Unzipping your Product Files

    ZIP Files Unzipping files on an iPad / iPhone RAR Files 7z Files Correcting "Error 22 - Invalid ...

  • Using Fonts with Special Features (OpenType)

    Summary: Learn how to use OpenType fonts with special features like ligatures, swashes, and alter...

  • Using Transparent Light Effects

    What do stars, Christmas lights, lens flares, sunshine, and sparkles all have in common? They're...

  • Using Webfonts

    Summary: Learn more about what Webfonts are, what formats you'll need for your website, and how t...

  • WordPress Themes FAQ

    Summary: Learn more about installing Wordpress.org themes below. There are two types of WordPress...

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