Resources

Adding Product FAQs

You can add your own support FAQs to each product you upload. Just click the "FAQ" tab to the right of "Comments" on each of your product pages. Buyers will then be able to find answers to common questions without having to send you a message.

Note: You'll only see this as an option after you set the product live for sale.

Screen_Shot_2018-02-07_at_9.01.55_AM.png

You can now fill out your FAQs in a Question and Answer format. The “Answer” field even supports the <strong></strong> HTML tag to make text bold.

image_preview__4_.png

Screen_Shot_2018-02-07_at_9.02.06_AM.png

Preset FAQ

You’ll notice that your new product already comes with one or more convenient FAQs already added. These are our preset FAQs that are included with each product. They tell your customers how to contact the you (the seller) and how to access our Help Center for more information.

Was this article helpful?

5 out of 5 found this helpful