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What's the file size limit for products?

1GB is the current upload limit for product files. We are looking to increase that limit in the future, as many shop owners have products that are much larger than that.

In the meantime, if your product is larger than 1GB, you may upload your product on a secure third-party server such as Dropbox and include a text file within the product file with a download link.

If your product is smaller than 1GB, you MUST upload the product file onto our site.

Please ensure that the customer is able to immediately download and use the file. If the customer has trouble accessing the content, we may need to refund them.

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