Can I use PayPal?
Currently, PayPal is an option that's only available when you purchase Creative Market credits. You can purchase Credits here. Just select the amount of credits you would like to purchase. Please note that the default is $100 credits. Also note that we cannot offer partial refunds on credits.
After clicking "Continue on PayPal", you will be redirected to PayPal where you need to log into your PayPal account.
Once you complete the transaction, you will be brought back to Creative Market. Your credits will be added to your account, and at that point, you can use them to download products. You can see your balance on the top right corner of the screen.
Q: Can I use PayPal to purchase individual products?
A: Sorry! We currently do not have the option to directly purchase Creative Market products using PayPal. However, we hope to allow direct product purchases using PayPal in the future.
Q: Help! I see the error "No Token Passed" when I try to check out with PayPal!
A: Is it possible you're trying to use PayPal Credit? At this time, we do not support the "PayPal Credit" feature, which is similar to a credit card operated by PayPal's platform. If you try to use PayPal Credit, you'll probably see an error. You'll have to choose a different funding source, such as a bank account, PayPal balance, or credit card.
Q: I bought the wrong credits package! How do I get a refund?
A: Send us a message, and we'd be happy to help resolve the issue. Please make sure you do not make a purchase with those credits prior to contacting us because we cannot issue partial credit refunds.
Still having trouble purchasing credits? Did you purchase the wrong amount/package? Please contact us and we'll help you resolve the issue!