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I made a purchase, but a completely different amount is shown on my bank statement

There are two main reasons why the purchase amount you see on the site may look different than what is shown on your bank statement. Creative Market lists products for sale in US dollars (USD). Depending on the currency exchange rate between your country and the US, the charged amount on your statement may appear higher or lower than what was listed on the site.
 
Additionally, credit cards can charge foreign transaction fees when users are buying items outside their country of issue. This may have been the case for your items, since Creative Market is based in the US. We would suggest giving your credit card company a call to check to see if this was the case.
 
If you believe that the amount on your statement does not reflect these two above issues, feel free to send us a message and we’d be happy to check.

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